The Wellbeing Team works together with WMYC Leaders, Teachers, Education Support staff and families to provide a coordinated approach to student mental health and wellbeing at WMYC.
Mental Health Support
Local Support Services
We encourage students to talk with their Connect Teacher or House Leader if they need wellbeing support. Parents and carers are welcome to contact the House Leader to learn more about available supports or to request a wellbeing referral.
Crisis Response
Our Wellbeing Team provides immediate crisis care for students presenting with risk. Following a crisis, we support students and families through follow-up care. This may include a Single Session Appointment with our Wellbeing Team or referrals to trusted external support services within the community.
Single Session Appointment – ‘one at a time’ approach to counselling
We offer timely therapeutic support without the wait through our Single Session Appointment (SSA) model. This ‘one at a time’ approach ensures that students can access confidential, client-centred sessions when they need them most. Students can choose to have just one session or return for another when they feel ready.
Short-term Case Management
Our Wellbeing Team provides short-term case management and advocacy support to students and their families to ensure students are connected to the right supports in the community.
Therapeutic Groupwork
The Wellbeing Team offers therapeutic groupwork programs to support students’ mental health and wellbeing. These groups provide a safe and supportive space for students to learn practical strategies, build emotional skills, and strengthen their sense of wellbeing and self-confidence.
Whole-school education and capacity building
We are committed to helping students develop the knowledge and skills they need to manage the challenges of adolescence. Through whole-school education and capacity-building programs, we address important issues facing young people today. These programs support students to make informed, responsible choices as they grow into confident young adults.
Mental Health Support
Mental Health Triage
24 hours, 7 days a week
Local mental health crisis support – Albury Wodonga Health. If you are concerned about someone at risk of immediate harm, call 000 or go to your nearest Hospital Emergency Department.
1300 104 211
Kids Helpline
24 hours, 7 days a week
The Kids Helpline is a 24-hour telephone service that is available for young people (aged between five and 25) who need advice, counselling or just someone to talk to – no problem is too big or too small.
Phone: 1800 551 800
Website: https://kidshelpline.com.au/
1800RESPECT
24 hours, 7 days a week
1800RESPECT is the national online and telephone counselling and support service for people who have experienced, or are at risk of experiencing, sexual assault and/or domestic and family violence, their family and friends, and frontline and isolated workers.
Phone: 1800 737 732
Website: https://1800respect.org.au/
Lifeline
24 hours, 7 days a week
Lifeline is a non-profit organisation that provides free, 24-hour telephone crisis support service in Australia. Volunteer crisis supporters provide suicide prevention services, mental health support and emotional assistance, not only via telephone but face-to-face and online.
Phone: 13 11 14
Website: https://www.lifeline.org.au/
Headspace
9am-1am / Mon – Fri
Headspace is a national youth mental health service.
Phone: 1800 650 890
Website: https://headspace.org.au/
Beyond Blue
24 hours, 7 days a week
Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health.
Phone: 1300 224 636
Website: https://www.beyondblue.org.au/
Suicide Call Back Service
24 hours, 7 days a week
The Suicide Call Back Service provides free counselling for suicide prevention & mental health via telephone, online & video for anyone affected by suicidal thoughts, 24/7.
Phone: 1300 659 467
Website: https://www.suicidecallbackservice.org.au/
13YARN
24 hours, 7 days a week
13YARN offers a confidential one-on-one yarning opportunity for mob with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Supporter who can provide crisis support 24 hours a day, 7 days a week.
Phone: 13 92 76
Website: https://www.13yarn.org.au/
QLife (LGBTI)
3pm-12am (midnight) AEST / 7 days a week
QLife provides anonymous and free LGBTI peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships.
Phone: 1800 184 527
Website: https://qlife.org.au/
eSafety
Report online 24/7
eSafety is Australia’s independent regulator for online safety. They can help to remove harmful content such as intimate images or videos shared without consent, cyberbullying of children, and adult cyber abuse.
Website: https://www.esafety.gov.au/key-topics/image-based-abuse/report-image-based-abuse
Local Support Services
North East Child & Adolescent Mental Health Service (NECAMHS)
Child and adolescent mental health services are available to children and young people aged o to 18 years of age, who are in need of specialist mental health services and who will benefit from a team approach.
Phone: 02 6051 7900
Website: https://www.awh.org.au/services-departments/mental-health/community-mental-health-services/necamhs
Doctors in Secondary Schools (DiSS)
DiSS is a Victorian Government program that provides free, confidential healthcare to students at school. Local GPs and nurses visit participating government secondary schools to support students’ physical and mental health. The program makes it easier for young people to access healthcare, supports early intervention, and helps reduce the need for families to arrange appointments outside school hours. Please talk to House Leaders for more information.
To make an appointment, call or text 0401 264 256 (during school term only).
Phone: 0401 264 256
The Orange Door
The Orange Door provides help for people who need support with the care and wellbeing of children and young people, or who are experiencing family violence.
The Orange Door is a free service and operates during business hours (9am to 5pm) from Monday to Friday (closed public holidays). You do not need a referral or an appointment. You can attend in person or reach out by phone.
Phone: 1800 271 157
Website: https://www.orangedoor.vic.gov.au/
Headspace Albury Wodonga
Dedicated to supporting the mental health and wellbeing of young people aged 12 to 25. At headspace Albury Wodonga, we offer a range of services, including mental health support, counselling, and alcohol and other drug services. We can also help connect you with local GPs for physical and sexual health needs and link you to dedicated employment and education support partners.
The no wrong door referral policy means there’s no wrong way to reach out to us. You can walk in, call, email, or fill out a Referral Form.
Phone: 1300 332 022
Website: https://headspace.org.au/headspace-centres/albury-wodonga/
Gateway Health
Gateway Health provides health and wellbeing services to individuals, families and communities across North East Victoria and parts of Southern New South Wales. Gateway Health is here to support you with any aspect of your health and wellbeing, from physical and mental health, to lifestyle and relationships, to connection with community.
Phone: 02 6022 8888
Website: https://gatewayhealth.org.au/
Junction Support Services
Junction provides a range of case management and therapeutic services to support children, young people, single adults and families to achieve their full potential and a brighter future.
Phone: 02 6043 7400
Website: https://junction.org.au
Upper Murray Family Care (UMFC)
UMFC provides a diverse range of supports and services to ensure every child, young person and family has access to appropriate and adequate care, resources and support options whenever they need them.
Phone: 03 6055 8000
Website: https://umfc.com.au/
Centre Against Violence
The Centre Against Violence offers free, specialist Family Violence and Sexual Assault services in Wangaratta, Wodonga and Benalla, providing services across the Ovens Murray region.
Phone: 03 5722 2203
Website: https://centreagainstviolence.org.au/
Share This